Returns & Exchanges
At PrettyFIT, we want you to love your style; if your purchase isn't a perfect match, you can return or exchange items within 30 days of delivery. All returned items must be in their original, unworn condition with tags attached to ensure a smooth refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all original garment tags and protective liners are intact.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking receipt to monitor your return's progress to our warehouse.